Question 1

What is Physiotherapy

Accepted Answer

Physiotherapy is the primary healthcare profession that helps to restore mobility, wellness and independent function. Our Physiotherapists are well trained to diagnose movement dysfunctions, kinetic chain problems and postural deviations associated with pain and reduced mobility. They can help you by using different physiotherapy treatment techniques to alleviate pain, improve functional strength, endurance and posture.

Question 2

Will Physiotherapy help my condition?

Accepted Answer

It is common to be uncertain about the results of any new treatment. At PhysioRehab Group you get a free 10 minutes phone consultation, which will help you understand our services and their advantages clearly. If Physiotherapist recommends assessment, you can go ahead and book an initial session and consult with the Therapist in person. He will then assess your condition and create a personalized treatment plan to restore mobility

Question 3

How painful is the therapy?

Accepted Answer

Physiotherapy involves a combination of techniques to restore optimum function of muscles. Some of these techniques engage muscles which have weakened over a period of time, due to minimal use. Some temporary soreness might be experienced in these muscles, and it will go away in a couple of days. If the pain persists or is non-bearable feel free to communicate it to your therapist at any point.

Question 4

How do I schedule an appoitnment?

Accepted Answer

We will make every effort to book you an appointment at PhysioRehab Group within 24 hours. You can contact us via phone, email or walk in to book an appointment.

Question 5

Does insurance cover it?

Accepted Answer

Most of the extended health benefits covers Physiotherapy and Orthotics services in Ontario. We recommend you to communicate with your insurance company about the entitlement before booking a session. We are able to help you with submitting it to some insurance companies (Depending on the plan).

Question 6

Do you offer direct billing to insurance providers?

Accepted Answer

Yes, we offer direct billing to major insurance providers for your convenience, reducing out-of-pocket expenses.

Question 7

Do I need a doctor's referral to get treatment?

Accepted Answer

In most cases, you don't need a doctor's referral to receive treatment. However, some insurance providers may require one for coverage. Contact us for details.

Question 8

What if I don't have an insurance?

Accepted Answer

PhysioRehab Group is a private physiotherapy clinic, which means we are not able to bill OHIP for physiotherapy services. In any case, the province of Ontario only provides OHIP-funded physiotherapy to seniors (over 65), youths (under 18), or individuals who have had a procedure in hospital that required an overnight stay. Prices for Physiotherapy services are same for everyone and consistent.

Question 9

Do you offer virtual or telehealth appointments?

Accepted Answer

Yes, we offer virtual appointments to provide guidance, exercises, and assessments remotely. Please contact us to arrange a virtual appointment.

Question 10

Are all the therapists trained and licensed?

Accepted Answer

All our therapists have received years of training at the university and have adequate practical experience to treat your condition. They are all licensed and Registered by the College of Physiotherapists of Ontario.

Question 11

What is your cancellation and no show policy?

Accepted Answer

You can cancel your pre-booked session via phone or email. There is a $50 charge for not giving a 24 hour notice for cancellation of the upcoming session. We appreciate if you would give us a 24 hour notice when cancelling, so we are able to accommodate someone in need of a session.

Frequently Asked Questions

Clinic Hours

Physiotherapy, RMT
and Personalized Care

Frequently Asked Questions

Clinic Hours

Physiotherapy, RMT and Personalized Care

Physiotherapy, RMT
and Personalized Care